Privacy Notice
This notice explains the information used by TX Online Shop when you browse the website, create an account, place an order, use rewards, or contact support.
Account, order, and support information
We use the details you provide, such as your name, email, contact number, selected products, order history, payment references, and support messages, to manage your account, check payment, fulfil orders, resolve issues, and administer rewards. Seller-assisted activation may require game-account information; confirm the required steps before choosing that delivery method.
Payments and service providers
Online payments use the provider shown in checkout. Information needed for payment processing is shared with that provider, and payment status and transaction references are used to reconcile your order. Hosting, account, email, and support services also process information needed to operate the store. WhatsApp conversations are handled through WhatsApp and our support tools.
Product search
Game names and common abbreviations are matched against our catalog first. If no match is found, descriptive searches may be sent to OpenAI to find related products. This feature sends the search text and public product information, not your account, order, or payment records. Please do not enter personal or sensitive information in the search box.
Browser storage and analytics
The website uses browser storage for features such as sign-in sessions, the shopping cart, checkout recovery, and preferences. Google Analytics measures website activity and shopping events, including product views and confirmed purchases. Analytics may use cookies and browser or device information. Clearing or blocking browser storage may affect sign-in, cart, and checkout features.
Questions about your information
Contact support to ask about your information or request a correction or deletion. We may need to verify that the request is yours. Order, payment, and support records may need to be retained for accounting, dispute handling, and legal requirements; support can explain what can be changed or removed.
